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Taxes, what a mess

This review really sums up my experience last year. The tax software I used was confusing, poorly explained, un-documented, and you always felt like they were trying to scam you out of a couple bucks.A very big change from the experience that many of today’s software startups (yes (sigh), many of them are “web2.0″ startups) are trying to provide (free, comforting, easy, super intuative). Guess there’s an opportunity here, and eventually people will get sick of being treated poorly by the larger companies.

I’m seeing an average price of 40-60$ on the packages that include a state filing, and I’ve heard from some of my friends that they paid $75 to have someone in Brooklyn do it for them. Doesn’t seem like a great deal?

For what its worth, Top 10 reviews covers what they think are the best apps here and a whole section devoted to it here. I used Taxcut last year because I thought it was the easiest to use of the 2 or 3 that I tried (can’t remember what the others where). In the end, though, I still clicked the “submit” button with my fingers crossed just hoping I did everything right.

Other Reviews of Tax Software:

http://www.consumersearch.com/www/software/tax-preparation-software/

Top 3 from About.com

http://financialplan.about.com/od/software/tp/TPTaxSoftware.htm

Cnet.com (not very complete, but has news sources, etc)

http://www.cnet.com/tax-guide/

Turbo Tax Review

http://www.associatedcontent.com/article/582003/turbo_tax_online_online_tax_software.html

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Kiva.org – fav app of the moment

Just got into Kiva.org yesterday. I had seen it many times before, but really wanted to see the site pick up traction before I spent much time on it. Cut me some slack! There were so many silly web2.0 companies coming out that I could never keep up.

Luckily, Rod, from 5280Angel in Denver, posted about his Kiva loans being repayed, and his active portfolio page was really what drew me in. I took a quick look at the rest of the site, which is brilliantly done by the way, and then signed to help finance a few loans.

The next day I received this in the mail:

Continue Reading →

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Review: GuruLib

As per the request of Rana Basheer, the creator of GuruLib , by way of commenting on my article, I'm doing a followup post on Cataloging your media .

I never made it to GuruLib the first time around, and I'll have to admit up front it was the user interface (even just the front page) that turned me away. With so many other services to review, one that had this dated of an interface didn't seem to deserve my attention.

After giving it a second chance, and after getting a good feel for where all these other services where, I feel GuruLib is right on par with the rest of the services out there. From a features perspective it can do anything that they are doing, while in some cases it adds extra features such as being able to create multiple shelves for you media storage.

Pros:

  • multiple shelves
  • has a wish list
  • has a "loaned out" list
  • has an export to excel feature
  • has an rss feed for your new media

Cons

  • UI and navigation

To give some specifics of how the UI and the navigational experience can be changed here are some suggestions:

  • New User Registration

    The registration screen is too much work for someone who just wants to try it, and hasnt seen the app yet. To get users to come in and sign up easily, you either have to show them as much of your app as possible without them having to register, or you need to make a really simple quick registration process.

  • Genres/Tags

    It won't be clear to users that genres are effectively tags. You've built the functionality, so label it and explain it. This way new users will be able to start using it more easily. Also, if you want people to really use the tagging features you can't bury them in the edit details page of an item. They should be able to tag items right as they add them to their collection. Tags are only useful if you are tagging everything and using a good amount of tags. This is impractical to do on a large scale unless the tagging is really really easy. Every click counts.

  • Update Book Button

    When i was updating a book by editing the details, it was not clear that the "update book" button was the one i need to click to save my new data.

  • Adding a Picture

    While editing an item's details It was not clear that the browse button next to the pic of the cover was to load a new picture

  • ISBN search

    Theres no need to bring up the "serach by isbn" first, and especially with movies, ISBN is just for books. Most people will want to search by titles first, so this is what should come up by default.

  • Shelf Explanation

    Explain the shelf in your FAQ. Same with your wishlist, trash can, and borrowed items. You've built these feature, now explain or teach the users how to use them to capitalize on your efforts.

  • Navigation back to library

    While adding items to my library, it was not clear how to get from the search screen back to my library. These kind of navigational issues need to be cleared up for the application to be an attractive choice for novice internet users.

This list could go on for a while because it is the little thinigs that count when it comes to user interface. Each and every click of the mouse matters, and users will feel those things in the overall experience of the application. Now that you have a great framework for a solid application, go through and remove all the little points of friction, and you could turn this into a very interesting web app.

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